Privacy Policy
Your privacy and data protection are our top priorities
Last updated: August 24, 2026
Introduction
Welcome to CELESTIAL, your comprehensive spiritual intelligence platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our spiritual guidance services, including astrology readings, AI-powered divine consultations, matchmaking services, and wellness tools.
CELESTIAL is committed to protecting your privacy and ensuring the security of your personal and spiritual data. We understand the sensitive nature of the information you share with us for astrological calculations, spiritual guidance, and personal insights.
Information We Collect
Personal Information
- Account Information: Name, email address, phone number, profile picture
- Birth Data: Date of birth, time of birth, place of birth (essential for astrological calculations)
- Profile Details: Gender, relationship status, spiritual preferences, interests
- Payment Information: Billing address, payment method details (processed securely via Stripe)
Spiritual & Astrological Data
- Astrological Charts: Generated kundli, birth charts, planetary positions
- Consultation History: AI chat conversations, divine guidance sessions, spiritual questions
- Preferences: Spiritual practices, meditation preferences, remedy choices
- Matchmaking Data: Profile details, preferences, photos, verification records, messages, safety reports, family-manager details, and location you choose to share for matchmaking
Technical Information
- Device Information: Device type, operating system, browser information
- Usage Data: App interactions, feature usage, session duration
- Location Data: Birth-place information for calculations and device location only when you choose to share it with a feature such as matchmaking
- Sensor Data: Compass and accelerometer data for AR Vastu features (with consent)
How We Use Your Information
Core Services
- Generate accurate astrological charts and horoscopes using Swiss Ephemeris calculations
- Provide personalized AI-powered spiritual guidance and divine consultations
- Offer compatibility analysis and matchmaking services based on astrological compatibility
- Deliver personalized remedies, gemstone recommendations, and spiritual practices
- Enable mobile AR Vastu scanning with device sensors, and web photo-upload Vastu analysis with manual direction calibration
Platform Enhancement
- Process your prompt and relevant account context to generate the AI response you request and operate safety and quality controls
- Personalize content recommendations and spiritual guidance
- Enhance user experience and platform functionality
- Provide customer support and technical assistance
Communication
- Send important service updates and notifications
- Deliver daily/weekly horoscopes and spiritual insights (with consent)
- Provide customer support and respond to inquiries
- Share relevant spiritual content and educational materials
Information Sharing & Disclosure
We disclose personal data only for the service, safety, legal, and business purposes described below. Any legally defined sale, sharing, or targeted advertising activity must be separately identified before it is enabled.
Limited Sharing Scenarios
- Service Providers: Vendors that provide functions such as hosting, authentication, payments, communications, analytics, support, and AI processing
- Matchmaking: Information you place in a matchmaking profile may be shown to eligible users according to the visibility controls and feature rules described in the matchmaking experience
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In case of merger, acquisition, or sale of assets (with user notification)
Data Security & Protection
Security Measures
- We use access controls, authentication, transport security, and service-specific safeguards to reduce unauthorized access
- Safeguards differ by data type and provider; this policy does not claim that every stored field is protected by application-level encryption
- No storage, transmission, or security method can be guaranteed to be completely secure
Important: While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously work to protect your information but cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live and subject to applicable law, you may ask to access, correct, delete, or receive a copy of personal data, or object to or restrict certain processing. We may need to verify your identity, and legal or operational exceptions may apply.
You can also withdraw optional marketing or analytics choices using the controls provided in the service. Send privacy requests to support@thecelestial.xyz.
Data Retention & Storage
We retain personal data for as long as it is needed to provide the service, meet legal or financial obligations, resolve disputes, prevent abuse, and maintain operational records. The period depends on the data and purpose.
When you request account deletion, we begin the deletion or de-identification process subject to identity verification, legal holds, fraud and safety needs, payment-record obligations, and provider backup lifecycles. Deletion from every system may not be immediate, and this policy does not promise a fixed backup or cache purge period.
International Data Transfers
Service providers may process personal data in countries other than the country where you live. Applicable rights and transfer requirements depend on your location, the provider, and the processing activity.
Certifications and transfer safeguards apply only when confirmed for the relevant provider and processing relationship. Contact us for a request concerning your location.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. See our Cookie Policy for detailed information.
Types of Cookies
- Essential Cookies: Required for basic site functionality and security
- Performance Cookies: Analytics and site optimization
- Functional Cookies: Remember your preferences and settings
- Targeting Cookies: Optional advertising or targeting storage, if offered in your region, is controlled through the available consent choices
Third-Party Services
The service relies on vendors for functions such as hosting, authentication, payments, communications, analytics, support, and AI processing. Optional analytics and marketing storage is controlled through cookie preferences where those controls apply. Provider names, roles, processing locations, and transfer terms may change; contact support for information relevant to a specific request.
Children's Privacy Protection
Matchmaking is for adults only
You must be at least 18 years old to create or manage a matchmaking profile, browse profiles, exchange matchmaking messages, upload matchmaking media, share matchmaking location, or complete matchmaking verification.
If you believe a person under 18 has used a matchmaking feature, contact support@thecelestial.xyz. Minimum-age rules for other services are stated in the Terms and remain subject to applicable law.
Contact Information
For privacy questions, data requests, or concerns about a matchmaking participant, email the configured support address:
We will verify and handle requests under the timelines and exceptions required by applicable law. No separate Data Protection Officer or EU representative contact is designated in this version of the policy.
This policy is effective as of August 24, 2026 and may be updated periodically.
Privacy practices and available rights vary by feature and location.